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Shipping Information

Thank you for visiting and shopping at Earth-Seed.com. Here are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Shipment processing time

All orders are processed within 2 business day. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a couple days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

For our local customers in Ghana, we offer free delivery in Accra for order over 50 Ghs.

For our international customers, we offer free shipping world wide for each order over $50.00.

Shipment to House addresses P.O. boxes

Earth Seed.com will ship to your home, p.o. box or business address.  Please provide the address most convenient  for you.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

We do not charge sales tax on exports and our products are not dutiable in most countries.  You will need to find out if any custom fees apply in your country.

Damages

Earth-Seed ships with strong corrugated boxes to ensure your product arrives in excellent condition.  We cannot accept liability for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Easy Returns & Refunds

If you are not entirely satisfied with your purchase, for whatever reason, you have the option to return it.

Returns

You have 45 calendar days to return an item from the date it was sent.

Your item is expected be used, otherwise you would not know that you did not like it.

Refunds

Once we receive your item, we will notify you that we have received your returned item, then we will issue a refund, minus any fees charged by the banks, within 24 hours.

Shipping

You are responsible for return shipping costs. Shipping costs are non-­refundable.

Contact Us

If you have any questions on how to return your items, please contact us.

This fee covers the entire team.

Select the media or person that put you on.

State how many to the room.

State how many, if any, staying in the room.